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Return Policy

If you are not satisfied with your purchase (due to damage during shipment or wrong item), you can send it back to us.

  • Return must be made within 7 days from date of receiving.
  • Damaged items must be returned together with original box and receipt.
  • Items bought during promotional events are not accepted for return and exchange.

 

POSTAL CHARGES
You are required to return the unwanted / exchange items at your own cost, and to bear the shipping fees to deliver the exchange items. 

 

RETURN PROCESS
Kindly email your inquiry to sales@glitznail.com with the subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.

 

To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) matter & condition.

 

Refund will be credited to your bank via online banking (Malaysia only) within 14-21 business days after receiving the return parcel.

 

Please return your purchase to the following address:

Zent Circle Sdn Bhd
Suite B-3A-17, Empire Soho,
Empire Subang,
Jalan SS16/1,
47500 Subang Jaya, Selangor.

 

For more information, please contact us +603-5611 3311.