Return Policy

If you are not satisfied with your purchase (due to damage during shipment or wrong item), you can send it back to us.

  • Return must be made within 7 days from date of receiving.
  • Damaged items must be returned together with original box and receipt.
  • Items bought during promotional events are not accepted for return and exchange.


You are required to return the unwanted / exchange items at your own cost, and to bear the shipping fees to deliver the exchange items. 


Kindly email your inquiry to with the subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.


To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) matter & condition.


Refund will be credited to your bank via online banking (Malaysia only) within 14-21 business days after receiving the return parcel.


Please return your purchase to the following address:

Zent Circle Sdn Bhd
N7-2, Signature Shop Offices,
Persiaran Jalil 3, Bandar Bukit Jalil,
57000 Kuala Lumpur.

For more information, please contact us +603-5611 3311.